A UXer with an MBA, because UX is serious business
Hi, I’m Michelle! I’m a UXer with backgrounds in design, psychology, and business. I am obsessed with THINKING before DOING and believe that good UX is good business.
My super powers?
FEATURED presentation - deceptive design
Lunch and Learn Presentation
I presented a virtual session to a large global energy company's worldwide Experience team on Deceptive Design patterns.
FEATURED project - Gen AI
Expert Review; Client Ideation + Roadmap Workshop
I improved the UI and overall user experience, and provided guidance on future feature enhancements for an AI chatbot at a large energy company.
featured project - Healthcare
Product Owner; UX Research; UI Design; Vendor Integration Strategy
I completely redesigned the Everyday Well Patient Portal’s ‘Find a Doctor’ feature to make it easier for patients to search for suitable providers that meet their needs.
featured project - finance
Project Lead, UX Analysis & Design, UI Design, Design System, & User Testing
As the lead for the redesign for the the Invesco US website, I started with a competive analysis, usability testing, and a brand new design system and visual language.
I hosted a Fireside Chat on LinkedIn Live
My guest was Amy Yow, Lead Behavioral Scientist, and we discussed Voice of Customer research for industrial SaaS products.
New Post: You Don't Own the User Experience
Facilitation and collaboration are the key to embracing different viewpoints and contributions to create the best possible user experience.
Learning everything I can about GenAI
Been taking courses and making lots of weird images with GenAI tools. Currently creating a series of AI tool task comparisons to see which tool does what best.
Creating a new course on UI design
Designing a new course for the HCID Masters program at Harrisburg University on user interace design for web and mobile.