A UXer with an MBA, because UX is serious business
Hi, I’m Michelle! I’m a UXer with extensive experience designing and building digital products and services. I am obsessed with THINKING before DOING and believe that good UX is good business.
My super powers?
FEATURED project - Gen AI
Expert Review; Client Ideation + Roadmap Workshop
I improved the UI and overal user experience of an AI chatbot for a large energy company.
featured project - Healthcare
Product Owner; UX Research; UI Design; Vendor Integration Strategy
I completely redesigned the Everyday Well Patient Portal’s ‘Find a Doctor’ feature to make it easier for patients to search for suitable providers that meet their needs.
featured project - finance
Project Lead, UX Analysis & Design, UI Design, Design System, & User Testing
As the lead for the redesign for the the Invesco US website, I started with a competive analysis, usability testing, and a brand new design system and visual language.
Award-winning project - egov
UX Analysis & Design, Content Strategy, Information Architecture, UI Design, HTML & CSS, SharePoint Branding & Implementation
The Mississippi Secretary of State Redesign project was a largscale reimagining of what a state agency website could be. I created a new site in Sharepoint that was extremely responsive and easy for the agency to keep up to date.
I was on Debbie Levitt's YouTube channe!
Jeremy Miller and I were guests recently and we talked about working in UX as leaders and strategists.
New Post: You Don't Own the User Experience
Facilitation and collaboration are the key to embracing different viewpoints and contributions to create the best possible user experience.
New Company Website and Brand
Leading creative and content design for a new version of our corporate website. And I convinced my CEO to let me put a robot on the home page, so def a career highlight!
Creating a new course on UI design
Designing a new course for the HCID Masters program at Harrisburg University on user interace design for web and mobile.
POST: Enough with the High-Fidelity Mockups
My latest LinkedIn post about THINKING (discovery, research, ideating) before DOING (UI production).
PODCAST: UX EQ Red Flags
I was invited to talk about UX EQ Red Flags on Darren Hood's podcast The World of UX.
POST: What Is UX?
Check out this post from LinkedIn on what UX is, its value and why it matters, along with some slides I created.
POST: UX Is Not Easy
My LinkedIn post that got quite a reaction from the community, about how UX is a complex field that requires years to master.